Shipping policy
Shipping Policy Last Updated: July 29, 2026 Thank you for shopping with us. We are committed to providing a reliable and efficient shipping experience. Please read the following shipping policy to understand how your order will be processed and delivered. Order Processing All orders are processed within 1–3 business days after payment has been successfully confirmed. Orders are processed Monday through Friday, excluding weekends and public holidays. During holidays, promotional events, or periods of high demand, processing times may be slightly longer. Shipping Time Estimated delivery times after shipment are: United States: 5–10 business days Canada: 7–15 business days Europe: 7–15 business days Australia & New Zealand: 7–15 business days Other International Destinations: 10–20 business days Delivery times are estimates only and may vary due to customs processing, weather conditions, carrier delays, or other unforeseen circumstances. Shipping Costs Shipping charges are calculated automatically at checkout based on your shipping destination and the shipping method selected. Free shipping promotions may be available from time to time. Any applicable offers will be displayed during checkout. Order Tracking After your order has been shipped, you will receive a shipping confirmation email with a tracking number. Please allow 24–72 hours for tracking information to become available after the package has been dispatched. Customs, Duties & Taxes International orders may be subject to customs duties, import taxes, or other fees required by your country's customs authorities. These charges are not included in the product price or shipping cost and are the responsibility of the customer. Delayed or Lost Packages While we work with trusted shipping carriers, delivery delays may occasionally occur due to customs clearance, weather conditions, transportation issues, or other factors beyond our control. If your order has not arrived within the estimated delivery timeframe, please contact us and we will be happy to assist you. Incorrect Shipping Address Customers are responsible for providing complete and accurate shipping information at checkout. If a package is returned because of an incorrect or incomplete address, additional shipping charges may be required for reshipment. Contact Us If you have any questions about your order or our shipping policy, please contact us: Email: StarLournes543@outlook.com Thank you for choosing our store. We appreciate your trust and are committed to providing quality products and excellent customer service.